|
service outage history |
| date |
length |
start |
end |
services affected |
reason for outage |
| 6 November 2008 |
1:20 |
05:07 |
06:27 |
NPOMail |
Unexpected server reboot |
| 22 October 2008 |
0:15 |
16:45 |
17:00 |
Web/Email hosting |
Emergency server maintenance |
| 19 August 2008 |
0:22 |
18:43 |
19:05 |
Web/Email hosting |
Emergency server maintenance |
| 8 August 2008 |
4:40 |
16:08 |
20:48 |
Web hosting |
Unplanned server upgrade |
| 6 August 2008 |
0:06 |
21:00 |
21:06 |
Web hosting |
Scheduled reboot for a single disk drive replacement |
| 17 July 2008 |
0:40 |
09:04 |
09:44 |
Web hosting |
Unexpected server reboot |
| 02 July 2008 |
0:40 |
17:22 |
18:02 |
NPOMail |
Unexpected server reboot |
| 09 June 2008 |
1:55 |
13:17 |
15:12 |
NPOGroups |
Unexpected server reboot and disk maintenance |
| 28 May 2008 |
6:00 |
03:20 |
09:20 |
NPOGroups |
Service was unavailable due to software malfunction |
| 06 April 2008 |
0:50 |
13:49 |
14:39 |
Web/Email hosting |
Connections were slow or unavailable due to heavy traffic |
| 31 January 2008 |
0:20 |
22:30 |
22:50 |
NPOGroups |
Emergency hardware maintenance |
| 24 January 2008 |
0:30 |
10:00 |
10:30 |
NPOGroups |
Scheduled software upgrade |
| 17 January 2008 |
0:45 |
11:15 |
12:00 |
NPOGroups |
Hardware failure |
| 10 January 2008 |
1:10 |
4:10 |
5:20 |
NPOGroups |
Disk failure |
| 18 December 2007 |
0:53 |
7:32 |
8:25 |
NPOGroups |
Hardware upgrade |
| 29 November 2007 |
0:20 |
20:27 |
20:47 |
Web Hosting |
Scheduled outage. |
| 25 October 2007 |
3:15 |
16:45 |
20:00 |
Web Hosting |
Some websites were affected by database problems during this time. |
| 9 October 2007 |
0:30 |
11:08 |
11:38 |
NPOMail |
Unscheduled outage. |
| 2 October 2007 |
2:40 |
7:30 |
10:10 |
NPOGroups |
Unscheduled outage. |
| 25 September 2007 |
0:05 |
11:45 |
11:50 |
NPOMail |
Scheduled outage for system maintenance. |
| 1 June 2007 |
0:38 |
12:17 |
12:55 |
NPOGroups |
Unscheduled outage due to hardware failure |
| 29 May 2007 |
0:13 |
10:01 |
10:14 |
All services |
Network problem at colocation facility |
| 15 May 2007 |
1:09 |
10:58 |
12:07 |
NPOGroups |
Unscheduled outage due to hardware failure |
| 12 May 2007 |
0:33 |
19:00 |
19:33 |
Web hosting |
Scheduled outage for hardware upgrades |
| 18 April 2007 |
0:53 |
~09:10 |
10:03 |
All services |
Unscheduled outage due to network problem at our upstream provider. |
| 20 January 2007 |
0:55 |
09:35 |
10:30 |
Web Hosting |
Unscheduled outage due to hardware failure. |
| 16 January 2007 |
0:07 |
21:19 |
21:26 |
Web Hosting |
Scheduled outage for RAM upgrade. |
| 16 January 2007 |
0:12 |
21:00 |
21:12 |
NPOGroups |
Scheduled outage for RAM upgrade. |
| 29 November 2006 |
5:30 |
20:00 |
01:30 |
NPOMail |
Scheduled outage for transition to new server. |
| 18 September 06 |
1:50 |
~09:30 |
~11:20 |
All services |
Some users may have experienced intermittent difficulty or slowness connecting to EE-hosted services during this time due to an issue at our network provider |
| 20 March 06 |
00:15 |
12:40 |
12:55 |
All services |
Power problem at our network provider. |
| 19 August 05 |
00:17 |
17:40 |
17:57 |
Web Hosting, NPOGroups, NPOMail |
Scheduled maintenance - servers moved between networks. |
| 18 August 05 |
10:00 |
~9:00 |
~19:00 |
All services |
Network connectivity to all of our shared services was intermittent or
slow throughout the day, while most of our managed dedicated servers were
unreachable for large portions of the day, all due to network routing
problems at our network provider. |
| 13 July 05 |
3:15 |
~16:30 |
~19:45 |
All services |
Some users may have experienced intermittent difficulty connecting to EE-hosted services during this time due to a routing issue at our network provider |
| 13 May 05 |
0:30 |
10:20 |
10:50 |
All services |
Slowdowns for users on SBC connections due to network connectivity problems |
| 29 November 04 |
0:45 |
22:25 |
23:10 |
All services |
Network connectivity problems |
| 17 November 04 |
0:35 |
14:50 |
15:25 |
All services |
Network connectivity problems due to BGP issue at
our network provider |
| 15 November 04 |
01:45 |
15:45 |
17:30 |
All services |
Network connectivity problems due to Denial of Service attack against
our network provider |
| 18 October 04 |
00:59 |
20:13 |
21:12 |
Web Hosting |
Server problems |
| 26 June 04 |
01:16 |
20:00 |
22:16 |
NPOMail |
Scheduled maintenance |
| 25 June 04 |
00:22 |
09:15 |
09:37 |
Web Hosting |
Database server failed |
| 2 June 04 |
01:30 |
11:45 |
13:15 |
All services |
Intermittent inaccessibility due to switch failure |
| 12 March 04 |
00:11 |
22:00 |
22:11 |
Web Hosting |
Scheduled maintenance: Server upgrade/replacement |
| 12 March 04 |
02:09 |
22:00 |
24:09 |
Individual Email Hosting (Webmail, POP, IMAP) |
Scheduled maintenance: Server upgrade/replacement |
| 10 February 04 |
02:00 |
21:00 |
23:00 |
NPOGroups |
Scheduled maintenance: Server upgrade/replacement |
| 25 January 04 |
00:50 |
23:35 |
00:25 |
NPOMail |
Scheduled maintenance: Server upgrade/replacement |
| 25 January 04 |
1:04 |
0259 |
0403 |
NPOGroups, NPOMail |
disk failure |
| 13 January 04 |
1:03 |
1859 |
2002 |
All services |
intermittent inaccessibility due to network congestion or routing failure at our ISP |
| 9 December 03 |
6:23 |
0252 |
0915 |
NPOGroups, NPOMail |
disk failure |
| 8 December 03 |
0:45 |
2202 |
2247 |
NPOGroups, NPOMail |
disk failure |
| 8 December 03 |
5:00 |
0250 |
0750 |
NPOGroups, NPOMail |
disk failure |
| 6 November 03 |
0:28 |
2200 |
2228 |
NPOGroups |
scheduled maintenance: Sympa upgrade |
| 26 October 03 |
0:27 |
2304 |
2331 |
Web hosting, Email hosting, DNS hosting (web redirects only) |
hardware upgrade |
| 2 August 03 |
0:21 |
2154 |
2215 |
Web hosting, DNS hosting (web redirects only) |
scheduled maintenance: Apache/SSL/PHP/MySQL upgrade |
| 30 June 03 |
~1:50 |
~1400 |
1550 |
Web hosting (email only), Email hosting |
disk full |
| 13 May 03 |
0:19 |
1519 |
1538 |
all services |
colo switch failure |
| 24-25 Jan 03 |
16:30 |
~2130 |
~1400 |
web/email/dns hosting, NPOshield |
DOS'd by MS-SQL worm traffic |
| 11 Jan 03 |
0:14 |
1109 |
1123 |
web/email hosting, NPOshield |
moved by our colo facility to a new UPS |
| 11 Dec 02 |
0:13 |
1202 |
1215 |
web/email hosting |
hardware installation |
| 06 Nov 02 |
4:52 |
~0500 |
0952 |
web/email/DNS hosting |
"unscheduled maintenance" by our colo facility |
| 30 Sep 02 |
0:30 |
~0030 |
~0100 |
DNS hosting |
scheduled maintenance |
| 30 Sep 02 |
0:30 |
~0000 |
~0030 |
web/email hosting |
scheduled maintenance |
| 29 Apr 02 |
2:38 |
1923 |
2201 |
web/email/DNS hosting |
switch failure |
| 07 Mar 02 |
1:55 |
1800 |
1955 |
web/email/DNS hosting |
scheduled move to new hardware |
| 31 Oct 01 |
2:45 |
~1915 |
~2200 |
web/email hosting |
disk failure |
| 31 Oct 01 |
1:00 |
~1815 |
~1915 |
web/email/DNS hosting |
scheduled move to new colo facility |
